FAQ’s

Go Couriers don’t have standard delivery times as we work for you the customer at your conveniences.

Australia wide

Yes we are, we have offices and depots in capital cities across Australia and have a vast network of agencies in rural areas.

Yes we do! Think of a way to get something from one place to another and you can be sure that go couriers can do it for you. We are all about flexibility and will work out a transport solution to suit you or your company.

Yes we do but all third party logistics are fully accredited by Go Couriers

No, we don’t carrier dangerous goods

Yes, we do and can provide you cover upto $200,000 per item at a cost of $50.00.

For same-day local metropolitan deliveries, the fuel surcharge is 9.6% and for overnight/interstate deliveries the fuel surcharge is 17.4%. Fuel costs are forever changing and so cannot be included in our rates. The fuel surcharge covers the cost of our driver’s fuel needs. This surcharge is not negotiable and cannot be waved.

As Go Couriers is a company and by law, we must pay our drivers for all hours worked.

No Job: Where a pick-up is booked, but the consignment is not available at the nominated time or location, a futile pick-up charge of $18.50 per pick-up is applied.

Wait/Load Time:

Courier: $4.95 per 5 minutes is charged, after the first 15 minutes of waiting time at either the pick-up or the delivery point. Interstate: $36.61 per hour, in increments of 15 minutes, after the first 15 minutes, is charged for waiting time at either the pick-up or delivery point.